The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Vehicle details (for example, registration number, make, model, VIN number, colour, engine size)

How we store your personal information

We keep a digital copy of your vehicle and contact details for 7 years* We will then erase your data from our records.

Any paper records of your data will be kept for up to 7 years and destroyed.

*Idle data will be erased after 7 years. Ongoing customer details will be updated and stored securely.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Should you wish to make a request, please contact us via email at bournemouthmobilemechanics@hotmail.com by phone on 07843131362 or by post at: 22 fryer close, bournemouth, bh11 8ap

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us via email at bournemouthmobilemechanics@hotmail.com by phone on 07843131362 or by post at 22 fryer close, kinson, Bournemouth, BH11 8ap.